| Page | Title | Writer(s) |
| 1-20 | Learner Support Services: Policies and Implementation at Universitas Terbuka, Indonesia | Ojat Darojat, Deetje Sunarsih |
| 21-31 | Modeling Factors Affecting the 21st Century Skills Viewed by Indonesian Teachers | Maximus Gorky Sembiring |
| 32-39 | Open Education Initiatives and KM Readiness of an ODeL Institution | Melinda F. Lumanta, Alvie Simonette Q. Alip |
| 40-49 | Openness: What It Means to the Support Unit Staff | Alvie Simonette Q. Alip, YAsele Irene Angela M. Yambao |
| 50-55 | Ownership of Technology-enhanced Learning- An Argument | Zorah Abu Kassim |
| 56-65 | Remote Advisory Web Board Service Enhancement using the DS-SOS Protocol | Khajitpan Kritpolviman |
| 66-77 | The Dropout Rate, Retention and Increased Enrollment of Graduate Students: A Case Study of Sukhothai Thammathirat Open University in Thailand | Boonsri Prommapun |
| 78-88 | Validating the Student Loyalty Model for an Open Distance Learning Institution | Norlia Goolamally, Latifah Abdol Latif |